I purchased this as a gift for my sister but wasn't able to give it to her as it took four weeks to arrive (after being advertised as 3-5 working days) so she had already left on her trip by the time it got here. Having read many reviews, this seems to be a common occurrence for most customers.
After using the camera once, the menu page started to freeze regularly. It got to a point where the only way to return to the camera function was to power it off and on again - something that takes forever because the camera is such poor quality. After reaching out to customer service to request a return, I then provided video evidence which proves the issue. They responded by saying the product was not faulty and will not accept a return or refund. I am appalled by the whole experience and urge people not to buy this product.
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