xpo.com

1.7
1.7 Based on 41 reviews

...

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Sherry K.
Appalling

Appalling - you deliver for Homebase - I have told them to get another company. Delivery last Friday - a text saying by 12am... well I guessed this meant noon or 12pm. Nothing by 3pm - phoned several times - same message - no one to take your call. IS THIS YOUR IDEA OF SERVICE? It isn't mine. Phoned Homebase who helped - told me it would be with me by 7pm (not greatly helpful)... then a text from you saying delivery by 6.30pm.. WELL WHAT TIMEZONE ARE YOU PEOPLE ON??? DO YOU HAVE ANY MANAGER? Waited in all day and yes 7.30pm (19.30 since you seem to mix up am's and pm's) a van from VOYAGER LOGISTICS arrived with 2 nice guys no doubt on minimum wage. I FELT SORRY FOR THEM HAVING TO DEAL WITH YOU LOT.... SO YOU SUB CONTRACTED... anyone out there reading this with a choice of carriers - YOU HAVE BEEN WARNEDPS Forwarded to Homebase.

1
Date of experience: Jun 07, 2024

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