I am writing to formally lodge a complaint regarding the behavior of one of your drivers on June 9, 2024, between 16:00 and 16:30. The vehicle in question has the license plate BV73PAO.During this time, I was attempting to park when the driver aggressively maneuvered his truck, driving in the opposite direction of the road to forcefully take the parking space I was indicating to use. Subsequently, the driver proceeded to walk around my car, taking photographs in my absence.When I approached him to ask for an explanation, he responded with insults rather than addressing the situation. He also pointed to a camera without sound as supposed evidence against me, despite the fact that my hands were clearly behind my back in the footage.My wife frequently works with your company, and she has assured me that she will look into this matter internally. However, I felt it necessary to report this incident directly to ensure it is properly addressed. It is unacceptable for your drivers to engage in such bullying behavior over parking spaces, particularly when breaking traffic laws by driving in the opposite direction to do so.Had the driver simply requested the space, I would have gladly accommodated him. His actions suggest a lack of proper training in both ethical conduct and professional courtesy. I urge you to review your hiring and training processes to prevent such incidents in the future.Thank you for your attention to this matter. I look forward to your prompt response and the necessary actions to address this behavior.
Claim your business profile now and gain access to all features and respond to customer reviews.
