Ordered a Fridge from Nisbets. On the delivery day. XPO only sent out only 1 driver to complete the job. The driver seemed inexperienced because he could not unload the fridge from the lorry by himself. My dad was kind enough to help him unload the fridge. Shortly arriving to the shop, my dad kindly asked him to help move the fridge 5 meters into the premises. The driver refused and said it’s the company policy that they are not allowed to do that… frustrated to hear that from the driver after my dad kindly helped him do his job. He refused the delivery and told the driver to take it back. The whole ordeal was just extremely disappointing and looking at other reviews that people have made. I am not surprised after all.
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