xpole.com

4.4
4.4 Based on 201 reviews

...

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First time ordering but not sure if I'd do that again

This was my first time ordering from X-pole. As one of the leading companies selling poles, I thought I would receive high quality products. I was wrong. Multiple pole pieces were rusted inside. And an extra extension I ordered, also had a deep scratch on it. I expected a new product, not an old rusty one with scratches.Shipping was fast though.Edit: from 1 star to 3They got back to me and offered a replacement of one of the pieces. As of the rust: they told me it's 'just' surface rust and WD40 would help with that. I'm still hesistant about this. As I believe they should make sure that the rust is cleaned off before shipping so the buyer doesn't have to do it. Nowhere on their website or the manual it says that there might be surface rust. Maybe they should state this somewhere.I'd still be careful buying from them though

3
Date of experience: Apr 02, 2026

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