Hit two bumps while getting my x-pole (in the UK): shipping issues (not their fault) and the bearing was stuck. X-pole handled the shipping like pros. 10/10 Then when the bearing got stuck, I contacted support and 7 days later (after a bit of back and forth) they drove out with a new base and took the old one. Thrilled I get to use my x-pole. Exceptionally nice folks.
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