3 months to get the pole delivered, wrong extension. Tried to get the correct one. Lara bounced me for a week, email after email, always ready with a new, baseless excuse as to why they couldn't ship. First it's UPS, even if there are no updates mentioning issues. Then it's customs, yet they can dispatch the pole, it's just the extension that can't be shipped. Then it's COVID, even if collection would take place according to governmental guidelines. Still can't use the pole we bought, have to wait until July for them to sort an imaginary issue: a total of 6 months. I basically want to give them money they don't want to take. Bad business, terrible customer service. Cannot recommend, don't make my mistake. Get your pole from an actual business.
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