I recently received email X-Pole customer service from Roxanne Harvey, who was absolutely wonderful. She answered my emails promptly, politely, and helpfully, even though I think the questions I was asking were kind of repetitive and annoying (again, my opinion, not hers!). Moreover, she went above and beyond to reach out to me of her own accord once a product I wanted came back in stock, just to make sure that I didn't miss out. This is incredible customer service, and I hope X-Pole knows how lucky they are to have an employee like her.(I haven't actually received my purchase yet, so I can't rate that, but X-Pole gets 5/5 stars for customer service!)
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