I had multiple issues with FedEx regarding my order, and ultimately never received it after 2 months. I contacted XPole and Carolina was fast to get in touch with me, take over the problem with FedEx, and sent me my order which was received in less than 48 hours. Extremely pleased. Having a 'real' interaction with a person is so refreshing instead of getting stuck with an automated recording, or worse, an automated human. Thank you XPole!
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