I received an X-Pole as a Christmas gift. Unfortunately the wrong one had been shipped. I received the correct shipment 5-6 days after reaching out to X-Pole via email. I had further questions/concerns and I had the privilege of speaking to Melissa Mares. She was the sweetest customer service representative I have ever had the pleasure of hearing from. On top of her care and consideration she assured me a promotional bonus gift. 12/10 on the customer service scale; X-Pole is an amazing company.
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