We bought the pole following the instruction provided online, which are super useful, but the pole came up short which meant we measure something wrong, but we were able to get in contact with Melissa Mares and she went out of her way to make sure we had the extensions we needed right away and with no cost to us! The extension came and it fit perfectly! Now the pole is used almost everyday in our apartment. Melissa was great and made the whole buying experience a huge success! Thank You!
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