Happy with my purchase. There is a bit of a wait due to the holiday season, among other reasons,which they let you know about up front. Customer service via email has been great. The Customer Service Associate was Melissa M, she was amazing. She was knowledgeable, helpful and she made sure all of my questions were answered. I had more questions once I got my pole and Melissa gave me a call to help me understand the installation process. She went above and beyond. The set up was easier than I expected.
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