xpole.com

4.4
4.4 Based on 201 reviews

...

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Kylianda63
Unbelievably bad service

Ordered from here a few times. Only one thing has ever arrived on time (not after a couple of months delay for which they give you no warning when you order, even if they don't have items in stock at time of order). My most recent order has arrived looking worn, used and second-hand, even though it cost over £80 and took over two months to arrive. They're incredibly unapologetic, choosing the tone of 'good luck finding it elsewhere' rather than 'sorry for the inconvenience'. Now I have all the bits I need for the frame I originally bought, I will absolutely never be ordering from there again.

1
Date of experience: Sep 01, 2021

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