Roxanne’s customer service was fantastic! We kept playing phone tag due to my work schedule, and ultimately she sent me a detailed email with links that addressed all the possible answers to my questions, and explained the various options clearly and succinctly. Then, when I placed the order for the extension piece I need, a banner notified me of a possible shipping delay and estimated arrival time for me. It helped realistically set my expectations and kept me feeling informed. Great service all around!
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