They offer a finance option. I made an order and requested to pay by finance. I received no application for over a week. I contacted them and they said they are unable to send the finance application and I need to create an application through the finance company website. I called the finance company 5x and each advisor explained that the retailer (x-pole) needs to send me an application form where they fill out details eg: my name; email, costand then I will fill out my personal details and send the form to the finance company. It’s been over a week, and no luck. X-pole is not responding to my emails and when I call up, they are still stating they do not send applications. HOW ARE YOU OFFERING FINANCE THEN?? Even on the finance company website it clearly states that the retailer sends the application. At this point, I’ve given up. Poor management, poor customer service. I will purchase from elsewhere.
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