The customer service representative that handled my questions and requests was Melissa Mares. I have been looking to get an XPole Pro for a while and finally saved up enough to treat myself! before purchasing, I saw in the past there were 20 percent off deals offered for military and veterans and emailed the customer service asking if they would honor the sale before purchasing! I got wary after not receiving an email back after a couple of days and went ahead and purchased the pole and emailed the customer service asking if they would be able to just refund the difference after sending my verifications ahead of time and she got back to me and was able to give me 10 percent back! I look forward to furthering my pole journey and thank Melissa for being so efficient in finding out and honoring their discount policy!
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