This was the worst experience I've ever had with a service! I ordered and paid for same-day delivery, but after multiple attempts to get updates, I was ignored and then told I would have to wait until the 24th, which is more than a week away. Previously, it took almost two weeks, but I was promised that the issues would be resolved. This morning, I canceled my order and tried to get my money back, but after six hours, I was informed that I wouldn't receive my package or a refund. I only used them because I had store credit from a prior experience, and they won't refund my money. The customer service is abysmal, the delays are outrageous, and the whole operation is a disaster. There's no accountability or integrity, and how can they expect people to trust the products they sell?
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