xsellco.com

4.1
4.1 Based on 21 reviews

eDesk empowers eCommerce sellers to accelerate growth with AI-driven support that converts, resolves, and retains. Built on three pillars—Pre-sales Support, Streamline Support, and Build Loyalty—eDesk centralises all customer conversations in one Smart In...

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Connor Cross
Very disappointed

We cancelled our subscription, yet our card continued to be charged for several months, totalling thousands of pounds.We contacted the company as soon as we became aware, believing this to be an error. Despite explaining that the service had been cancelled and was no longer used, they refused to refund the charges taken after cancellation.Based on our experience, we would not consider this a trustworthy or transparent business to deal with.Very disappointed

1
Date of experience: Dec 18, 2025

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Business Details

  • eDesk empowers eCommerce sellers to accelerate growth with AI-driven support that converts, resolves, and retains.
    Built on three pillars—Pre-sales Support, Streamline Support, and Build Loyalty—eDesk centralises all customer conversations in one Smart Inbox, enabling instant, AI-powered responses and seamless issue resolution.
    Deliver always-on self-service, cut response times with powerful automations, and uncover opportunities with advanced reporting. Designed for fast-growing brands, eDesk helps you scale effortlessly, boost operational efficiency, and turn customer support into a powerful growth driver.See more

  • email support@edesk.com
  • call +35316760777
  • language https://www.edesk.com/

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