I officially cancelled my subscription, yet eDesk has continued to charge my account as if nothing happened. It is incredibly frustrating to deal with a platform that specializes in "customer support" but fails so fundamentally at basic billing integrity and supporting its own (former) users
Claim your business profile now and gain access to all features and respond to customer reviews.
eDesk empowers eCommerce sellers to accelerate growth with AI-driven support that converts, resolves, and retains.
Built on three pillars—Pre-sales Support, Streamline Support, and Build Loyalty—eDesk centralises all customer conversations in one Smart Inbox, enabling instant, AI-powered responses and seamless issue resolution.
Deliver always-on self-service, cut response times with powerful automations, and uncover opportunities with advanced reporting. Designed for fast-growing brands, eDesk helps you scale effortlessly, boost operational efficiency, and turn customer support into a powerful growth driver.See more