I was charged for an automated subscription renewal that I didn't know I was signed up for. I contacted support for a refund and received no reply. There was no prior email to alert me about the charges, only an invoice after they took my money without permission. I've checked all previous emails, and there's no indication that renewals are automatic. I emailed support on the same day I was charged, but got no response. Every other service I use provides a notification prior to charging. This is how it should be done. After following up, I was eventually refunded.
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XSplit is a live streaming and recording software designed for gaming, presentations and live events. This AI-powered software allows game developers to start live streaming of their games in pristine quality. The software also has a multilingual support team to assist you 24/7.