Terrible customer service. Bought an A30M obd scanner, upon usage most the features don't work, its very limited, and very frustrating to use. Such as constantly asking to re-enter vehicles VIN. I thought okay, maybe its because I cheaped out. I request a refund and they seem happy to issue a refund and reply quick. Then once I got confirmation from royal mail that its been delivered to them, they begin replying slow. I keep asking after months about an update but they just say they're waiting for their warehouse to notify the item has been received. After a few emails, they stopped replying. 5 months later nothing
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