I purchased an xtool ip500, this is the second one I have purchased. The first one, the lithium battery kept going flat when it was turned off, and bluetooth also turned off. I returned it for a replacement. The second tool had the same issue, the battery keeps going flat. It is general knowledge that you shouldn't keep running lithium batteries flat because it causes damage to the battery and shortens its life, so you have to keep the tool charged all the time so it's ready for use when you need it. Another fact you should unplug lithium batteries once full charged because its a fire risk at worst it can explode. Xtool say this is normal and not a fault, so be aware the tool is good value for money, but the lifespan of the tool will be short because of the battery issue.
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