Don’t confuse this site with xtoolS.co.uk!! Xtool.co.uk is a vehicle diagnostic shop, not a laser something or other. Based on China, their website will have you believe they have a U.K. warehouse and delivery will take 7-9 days. My unit came from China, via Athens, Thessaloniki and finally to me, taking 18 days. So that wasn’t the best start, however, they have earned every one of the five stars. First off, I bought a D8 and it is the genuine article, not a copy. It cost me £577 inclusive of tax, import duty and delivery - the same thing on Amazon today retails at £659, and in the US it’s $799, so this represents a serious saving over the ‘official’ retailers. Based on their web advertising, I was expecting a swift U.K. based delivery which obviously didn’t happen, but…. This is what sets good companies apart from the bad, their customer service was superb. They answered emails every time within the hour, often within 15 minutes to allay my “where is my package?” “My package is in Greece, why?” “The tracking number shows it’s been in Athens for 8 days?” and other such fears. If you’re in the market for vehicle diagnostic kit, and don’t mind waiting a few weeks for delivery, then this is the company to choose. The price was significantly lower than anywhere else, it’s the genuine thing and their after sales is superb.
Claim your business profile now and gain access to all features and respond to customer reviews.
