I received my new device and faced issues immediately. It took around three hours of communication on various platforms to find out it needed a replacement. Then I had to wait several more days for a notice about the shipping of the new unit. This situation is frustrating, especially during the busiest time of the year. I'm still waiting for it and hoping to recover my lost income. I expected better quality for the price I paid.
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xTool is the leading manufacturer of high-quality laser cutters and engravers. Rooted in a passion for innovation, xTool was founded in 2020 with a clear vision: to make creation simple. xTool believes creativity knows no bounds and aims to fulfill the needs for creation by providing solutions combined of both innovative techniques and extraordinary user experience. For more information, visit xtool.com.See more
