My partner bought a bottle of this champagne for Christmas after reading good reviews. It was cloudy sour and undrinkable, spoilt in some way. He was understandably frustrated after the expense and that it impacted negatively on that particular moment of our Xmas day celebrations. He sent a terse email to the company and has had no reply. He does not pursue things but I am a bit more tenacious and I often feel it is the principle that counts and that it is how a complaint is dealt with that reflects back on the company and if you would deal with them again or recommend their products to others. I'm hoping that maybe they monitor this site and may respond to us on here?
For their reference it was order:
ORDER SH-486419
ORDER CREATED 30-11-2025
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