Review Time
My partner bought a bottle of this champagne for Christmas after reading good reviews. It was cloudy sour and undrinkable, spoilt in some way. He was understandably frustrated after the expense and that it impacted negatively on that particular moment of our Xmas day celebrations. He sent a terse email to the company and has had no reply. He does not pursue things but I am a bit more tenacious and I often feel it is the principle that counts and that it is how a complaint is dealt with that reflects back on the company and if you would deal with them again or recommend their products to others. I'm hoping that maybe they monitor this site and may respond to us on here?
For their reference it was order:
ORDER SH-486419
ORDER CREATED 30-11-2025
The delivery fees are rather high, and my package has not yet arrived through UPS. Their standard service, despite being pricey, has significantly worsened in Greece. They also have very few pick-up points for those who can't stay at the delivery location for long. I won't be ordering again.
The delivery fees are quite high, and my package has not yet arrived via UPS. Their standard service has noticeably declined in Greece, and they have very few pick-up points for those unable to wait at the delivery address. I won't be ordering again.
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