If I could give X Van Lines 0 stars I would. The service was abysmal. The first person I spoke to in sales was a charming smooth talker who ENSURED me I would be taken care of on the highest level. He also said the company was pricier than some because everything is done in-house. Don't be fooled—they operate as if they contract out.Since that first conversation, things started to go downhill. My move got rescheduled 4 times and each time someone told me something different. They NEVER called to tell me the window change so I had to call SEVERAL times to see why the movers didn’t arrive in the window they told me (a total of 11 hours wasted waiting around).I’m not one to leave reviews and I always give people the benefit of the doubt, but after spending thousands of dollars for poor communication and a total disregard for me and my life, I was given a discount of $150, which felt like a slap in the face. Anyone can move you, but customer service is why we hire professionals. DO NOT USE THIS COMPANY. Save yourself the money and the unnecessary stress.
Claim your business profile now and gain access to all features and respond to customer reviews.
Experience a relocation like never before with X Van Lines. Our skilled professionals, backed by nearly two decades of industry experience, guarantee precision and care throughout your journey. Opt for X Van Lines to redefine your moving expectations. Our commitment to "Moving with Excellence, Every Mile" is a testament to delivering unmatched service, enriched by years of expertise and a proven track record of covering a million miles reliably.See more
