I would give 0 if I could. Their cancellation policy is only good three days after you sign the contract. Which is vague. They’re helpful in the beginning, but the moment you need answers they’re inconsistent and rude. I understand not all things are refundable, but to keep a deposit when you did zero work is greedy and just overall terrible. Life made it so we could not move now, but instead of trying to keep a customer they just want money. I was told well I knew, obviously I didn’t. But I’ll leave you with this, if their cancellation policy is so well known, why didn’t the multiple employees I spoke to know? Why didn’t our point of contact not know? Why did I have to work with their system for three weeks to be told information that they say everyone knows? DO NOT MOVE WITH THEM
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