I had a very bad experience with Yallo, especially with their customer service. Three months ago, I called to request a replacement internet router (it wasn't working). Over the phone, they told me they would send me a new one (which they did). They also told me I could dispose of the old device at a recycling center, which was fine. After three months, I received a bill for 250 francs to pay for the device they themselves had told me I could throw away without any problem. I called them several times, and each person gave me a different answer. I also asked to hear the recording of my call, in which they told me I wouldn't have any problems, but they wouldn't let me listen to it. It doesn't seem fair to pay for something that isn't my fault, but theirs.
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Jetzt mit den Sparoptionen noch günstiger mobil telefonieren!
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