Please stay away from Yallo Sunrise umbrella companyI switched from Sunrise to Yallo, and the experience was extremely poor. Only my mobile phone line was cancelled, while my home internet with Sunrise continued, which resulted in me paying six additional months of Sunrise internet without realizing it.On top of that, I was trapped in a two-year Yallo subscription. In the end, I paid the full remaining contract just to get out of this situation. It was expensive, but honestly, my mental health was worth more than the money, as dealing repeatedly with customer service became unbearable.Both companies are under the same corporate umbrella, which makes the lack of coordination even more disappointing.As a result of this chaos, my son was left without a working TCL watch connection, despite countless calls to customer service. Each call was long, cost CHF 1.50 per call, and consumed almost a full week of my working time, with no effective resolution.Overall: poor service, poor customer support, and unnecessary stress and costs for the customer. I would not recommend Yallo.
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