My experience seems to be typical.Customer service is incredibly incompetent. After repeated call to them I finally found a sales woman who could solve my cable connection problem that the so called technical people could not fix.One of these, because of his incompetence, gave me 2 SIM cards mobile data for "free" 4 months ago. I am still receiving bills for these "free" cards! Despite calling customer service 3 times.My last call was directed to the Cancellation Department.I explained the situation to the woman. She said in effect, that she didn't believe me! I was insulted. She said she would listen to all of the recorded conversations to determine if I was lying or not. If not then it would still take several months to return my money.This company is borderline Mafia. Take your business elsewhere, be kind to yourself.
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Jetzt mit den Sparoptionen noch günstiger mobil telefonieren!
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