yango.com

1.2
1.2 Based on 17 reviews

...

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Deceitful app!

Deceitful app!If a negative 5 is available in the option, I would gladly mark it -5 without a star.I booked with this app twice and everytime I book, I choose regular taxi which only ask for 20 aed from school to home but the app won't let you proceed with the booking without choosing two types of car. Regular and Comfort. The first taxi was under "comfort car" and I paid the regular price. I asked the taxi driver that it was supposed to be a discounted price because it's my first time to book that's according to their promotion. And the driver told me to complain to customer service if I want to get a discount. Such a waste of time! The second time was when I booked, they gave me the regular taxi 20 aed but the one that arrived was a comfort car 35 dirhams. I was shocked why it wasn't a taxi, not the same plate number and the driver said it's the same car! The supposedly comfort car was an old car, with dilapidated flooring and smelly car! I had to cancel! Still, this company will charge you for the booking fee which is the same price if you book the regular taxi going to your destination.

1
Date of experience: Oct 18, 2025

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