Review Time
The experience with Yapsody has been excellent so far. The tool itself has a lot of flexibility which I did not find in other competitive tools in the market. The support is very helpful and responsive. As a non-profit organisation, we also received a generous discount on our plan. Overall, a superb ticketing platform that you can rely on.
Yapsody chat service providers are top notch. After learning that the promo codes weren’t working properly, (set up a Misc. code instead of a General one with no scroll down menu option for an easy switch) staff went beyond expectations by quickly making crucial edits to multiple event partner promo codes so that I could concentrate on servicing our biz to biz community. While I’ve toyed with switching to another ticketing platform, since truly there is no perfect one, I’m sticking with Yapsody because of the premium support service. Thanks Gilbert, Paul, and more, if those are your real names. lol
1. You should list an option for paying by credit card or using PayPal.Rather than forcing you to click on PayPal since it is very confusing.2. The other thing is that it says it will mail your tickets instead of email your tickets on your site.It makes us think that you’re going to mail them out in the mail.You need to change your wording.
The site is easy to use. The customer support is stellar. I get a timely response and solutions to my problems. I recently had to cancel an event and refund ticket sales. It was VERY EASY to do online. It reduced my stress and allowed me to respond in a timely and professional manner to folks who needed refunds.
We have used Yapsody for our school's dramatic productions for years and we recently moved many of our other event registration processes to their system. The product is robust and can easily handle a wide variety of event scenarios, whether general admission or reserved seating. It's easy to set up events and ticketing in the system, and there are powerful features that one might expect from a more complex system (like creating seating charts with reserved or blocked seats, multiple events, multiple discount types, multiple ticket types, event add-ons, and more). The system is incredibly easy for event-goers to use, which might be more important than ease of use on the backend. They also offer really great pricing options, especially for us as a non-profit who hosts a lot of events. But the best part of working with Yapsody is their customer service. The very few times something didn't work, I was able to get through to a rep quickly and get my problem solved. There have even been new features that have been developed based on requests I had, because they saw the value for all of their customers. It's a really special thing when a company listens to its customers, and Yapsody does just that. I cannot recommend them enough!
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Yapsody is a user-friendly event ticketing platform that simplifies all things event. With 200K+ event organizers and 9.5 M+ tickets sold, Yapsody offers plenty of tools and features to help you manage your event and sell tickets online to create an unforgettable experience. Our intuitive interface makes it easy to set up and track ticket sales, create custom seating charts, and get real-time analytics to help presenters get insights into consumer behavior and leverage that data to boost sales. It also offers beneficial email marketing tools to promote your event and increase revenue.
To ensure that the ticketing process fits your brand aesthetic and budget, Yapsody has several customization options to give your attendees a more personalized experience.
In terms of pricing, Yapsody offers a simple and transparent fee structure. Unlike other ticketing platforms that charge a percentage of ticket sales, Yapsody charges a flat fee per ticket sold. This makes it an affordable option for event organizers of all sizes. Not just that!
In other platforms, when a ticket is sold, the commercials first get transferred to the ticketing platform. However, Yapsody offers flexible payment options for presenters by sending the complete payment to the presenter's account. It's only by the end of the month that the presenter has to pay the ticketing fees to Yapsody. This helps the presenter utilize their money in other ways too.
Yapsody also offers a range of tools to help event presenters manage their events more efficiently. For example, event presenters can accept payments through online modes, POS and deliver tickets via various means too! Event presenters can create and manage their events more efficiently with inventory management, invite-only codes, and more. Our in-house apps - Yapscan and Yapstats, can help presenters scan and process high-volume attendance and get real-time data too!
To make event organization all the more flawless, Yapsody can also help you integrate the payment gateway of your choice and provide customized features on request too!
Yapsody's excellent customer service is yet another silver lining. With a team of dedicated support specialists available 24/7, event presenters and attendees can get help with any questions or issues they may have.
Yapsody's ticketing platform is easy-to-use and affordable. With its amazing features, high-quality tools, and excellent customer service, Yapsody is a top choice for event organizers of all types. For events big and small, Yapsody offers plenty of tools to help you create a memorable experience.
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