If I had the ability to provide 0 star I would've done it! This company is a trash, I didn't just give them 1 or 2 chances... MANY. I've placed around 8 orders for food through this app and they failed to deliver all of them in time! The minimum order that I've waited to receive in at least 1 hour and 20 minutes. Even tho the restaurant is 15 minute away from me. I tried to call them, each time I do there should be something that will be happening from the below:- They actually hung up - They contact the delivery guy to ask him to apologies from the customer even though it's not his mistake- They tell you that things happened and you should grow up They failed in every single aspect : - Bad application user interface- At least this application is down once a day, IF you place your order and after awhile the application is down... ONLY GOD KNOW WHEN THE DELIVERY WILL BE ACTUALLY DELIVERED- They put the blamme on the delivery guy every single time- They have the worst customer service- When you place a payment with card and all the informations are correct, Sometimes it takes me 4 times repeating the same payment process to actually receive a validationsPlease, if you have an alternative go ahead and use it without thinking of it it can
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Yassir is the leading super App for on demand, ride-hailing, last-mile delivery, payment services and more, set to change the way daily services are provided. It currently operates in 45 cities across Algeria, Tunisia, Morocco, Senegal, South Africa, France & Canada with expansion plans to more MEA region countries.
It has raised $150 million in Series B funding, five times what it raised in its previous priced round last November with world-class investors such as BOND and Y Combinator, which is the precursor of the likes of Airbnb, Stripe, Dropbox, Doordash, among others. We offer on-demand services such as ride-hailing and last-mile delivery.
Yassir offers ride hailing, food and grocery delivery and payment services to more than 8 millions users with the help of 150,000 partners around the world.
We’re about creating a marketplace to bring people what they need while infusing social values.See more
