My experience with this travel booking service has been incredibly disappointing. After securing my flight, I found that managing or adding services to my booking is nearly impossible. The website is poorly designed and unhelpful post-payment. Customer support is virtually nonexistent. Despite numerous attempts to reach out from my registered number, I am stuck in an endless loop with an automated system that claims to verify my information but never connects me to a real person. I have wasted an excessive amount of time with no resolution. This platform clearly does not prioritize its customers after receiving payment. The lack of transparency and basic customer service is unacceptable for a travel service. If you encounter any issues with your booking, you are left to fend for yourself. I strongly recommend that future travelers steer clear of this platform and opt for one that actually offers customer support. Booking here is a gamble that is simply not worth it.
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