Update: Thank you Dominic - after my review Yay did right by me. Thank you!I have been a Yay.com customer for many years (paying for their premium contract) and used to love the Yay.com App and its features.With every recent App update I have been left with an unusable App/not being able to make phone calls etc.I don’t want to have to spend time trying to resolve these issues with the help of customer service team.Whilst the customer service team have been trying to help, one shouldn’t be put repeatedly into the position where App updates leave the customer(s) with an unusable expensive contract.There have been multiple different issues which seem to repeat themselves for the App use on iPhones. Something is amiss here.The company should be able to compensate their customers for any hassle, regardless of the type of contract as a gesture of good will when a customer is being put into this unacceptable position over and over again.
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