Review Time
Have been with yay.com as a business customer for about 10 years and never really had any problems, but recently had issues with our hardware meaning no inbound or outbound service, so i reached out to their support team for help.
Claudio went above and beyond to try and get things back working - he was extremely patient, even though he was working on out-dated systems that he wasn't knowledgeable about, he made sure that he left no stone unturned to try and fix the problem.
I'm extremely grateful for his kind and genuine manner, and can't thank him enough for taking all the pressure out of a stressful situation.
Claudio is a real asset to yay.com and deserves 10 stars if i could give them.
I tried a different supplier first and was frustrated with a lack of response. I called Yay and got through to Junaid immediately. From start to finish he was excellent! Helpful, patient and kind. Answered all my questions got me setup on the system gave me everything I needed to test it worked for me. After I signed up he followed up with me to check everything was working. Junaid was a case study on how to look after customers and turn them into fans! Thank you!
I’ve consistently had a very positive experience with the support provided by Nitin Chauhan. No matter if the issue is simple or complex, he is always willing to help and ensures everything is resolved smoothly.His responsiveness, professionalism, and willingness to go the extra mile really stand out. It makes a big difference knowing you can rely on someone like this for support.
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