Have been with yay.com as a business customer for about 10 years and never really had any problems, but recently had issues with our hardware meaning no inbound or outbound service, so i reached out to their support team for help.
Claudio went above and beyond to try and get things back working - he was extremely patient, even though he was working on out-dated systems that he wasn't knowledgeable about, he made sure that he left no stone unturned to try and fix the problem.
I'm extremely grateful for his kind and genuine manner, and can't thank him enough for taking all the pressure out of a stressful situation.
Claudio is a real asset to yay.com and deserves 10 stars if i could give them.
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