FINAL EDIT:Yes, after a FULL MONTH of back and forth, our buddy Noah finally replied:"We hope this message finds you well! Yaycasino.us has officially migrated to Yaycasino.com as of September 1, 2025."Yes, they delayed things until they closed. Needess to say, expect the same level of theft by fake incompetence at yaycasino.comEDIT 4: Yet another week of "Noah" and "Leila" and whatever other fake names they make up telling me they're escalating things, followed my asking me to try again, followed by the same failures. They're closing in a week, and clearly don't intent to let anyone take their SC with them. These are scam artists. EDIT 3: After nearly two weeks, I could finally get back in, at which point, I got the ridiculous message about documents not matching "previous" ones and am locked out yet again. It's just a cycle of bad service and stupidity.EDIT 2: A full week after that initial contact, still nothing but "rest assured we're looking into it." Honestly, there's really no line between utter incompetence and running a scam. Either way, avoid them.EDIT: Since they left a comment implying they're looking at it: I sent them an email, they told me "Please note that you may login and submit a new verification request within 24-48 hours as soon as the system updates." And four days later, still locked out. AVOID.Worst customer service ever.Attempted to verify, got an error message claiming the documents I submitted (the only ones I submitted) didn't "match" my previous document, then got locked out. Spent a week trying to explain to the CS reps that I couldn't log back in to reverify, kept getting told to "log back in and try to verify again."Finally got a rep to reset by account, tried to verify, and the cycle began again.Between bad tech and worse customer service, avoid.
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