Our reservation was canceled at the last minute, just before New Year’s Eve, causing significant stress during an already hectic and costly time. We were promised assistance in finding an alternative vehicle, but received no support. Consequently, we had to book a hotel for the night and arrange a much more expensive vehicle at the last moment, leading to extra costs. We are still waiting for our refund despite multiple follow-ups, and our request for a gesture of goodwill has been ignored. The handling of this serious disruption has been very disappointing.
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Yescapa est une plateforme rendant simple et sûre la location entre particuliers de camping-cars, fourgons et vans aménagés. Le site assure le rôle de tiers de confiance et propose une solution clés en main pour des locations en toute liberté et en toute sécurité.
