Very poor billing methods — be cautious of surprise charges. I was billed $250 for a subscription I never signed up for. I initially bought access to this service in 2023 and wasn’t charged in 2024, so I assumed I had a lifetime plan. Then unexpectedly, a $250 charge appeared on my credit card last week. When I contacted the company, they only offered to refund half the amount or convert me to a lifetime subscription — which I thought I had already purchased. After looking at other reviews, I realized I’m not alone. This issue is frequently mentioned, and it seems like the company hasn’t changed its ways. Many users report receiving gifts or believing they made a one-time purchase, only to have it auto-renew without any notification. I reached out the same day I was charged and waited 48 hours for a reply — they ultimately offered me only a 50% refund, despite my clear indication that I didn’t want the service. My advice: avoid this service and don’t gift it. The content isn’t worth the hassle of surprise charges and limited refund options. A reputable company shouldn’t depend on hidden renewals to retain customers.
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