I am writing regarding my order placed on February 11, which is still marked as “awaiting courier pickup.”
Order 32246995
I find this situation unacceptable. After such a long time, the package has not even been handed over to the courier, and no clear explanation or proactive communication has been provided regarding this delay.
I chose your website expecting a reliable service, but this experience does not meet reasonable shipping standards nor the expectations of a paying customer.
I therefore request an immediate and concrete update on the status of my shipment, or a full cancellation and refund of the order should you be unable to proceed with shipment in a timely manner.
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Launched in 2006, YesStyle is the first online retailer to globally distribute a wide range of beauty, fashion and lifestyle products from Asia through their website YesStyle.com. Every season, YesStyle brings customers the latest trends along with thousands of items from brands across Asia. YesStyle.com is your trusted online retailer.