⭐ 1/5 – Deeply Disappointed with Customer Support I have always relied on this brand for high-quality products, but after this experience, I'm seriously reconsidering my loyalty. I bought a bottle for $84, and it arrived with a lid misaligned with the logo—something that every bottle featured on their website clearly displays. I contacted customer support hoping for a simple resolution, but instead, I received a dismissive reply that completely overlooked the problem. There was no accountability or genuine effort to assist, just a generic response. For a brand that charges premium prices, I expected much more. When you promote attention to detail but fail to deliver it—or to support customers when mistakes occur—it reflects poorly on the company's true priorities. Truly disappointed. I won't be making another purchase unless there is a significant improvement in customer service.
Claim your business profile now and gain access to all features and respond to customer reviews.
Roy and Ryan Seiders founded YETI in 2006 based on a deep love for the outdoors and the belief that if something doesn’t work, fix it. And if it doesn’t exist, build it. Since then, we've been designing products that last for generations, get you out into the Wild, and keep you there longer.
The coolers Roy and Ryan grew up with couldn’t meet the demands of serious anglers or last in the relentless Texas heat. So they made their own – designing the legendary Tundra® with enough insulation to keep ice for days and durability to last a lifetime.
We’ve expanded into other products and categories since those first coolers, but our bull-simple approach to design hasn’t changed. Focus on quality. Design for durability. Never cut corners on form or function. It’s the same philosophy we’ve used to make drinkware, soft coolers, chairs, bags, cargo and more. Built for the Wild™ means it’s built to last.
From hog hunts to happy hours and the backcountry to back stage, our products have been embraced by communities and outdoor pros across the world all connected through a single common thread – that the gear you rely on should never let you down.
See more
