Great products, disappointed in recall handling. I had a hopper m30 that I was happy with, once I heard of the recall I sent back my old cooler and selected replacement product in lieu of a gift card since I just wanted my same version I was happy with. Unfortunately I received a flip top 18 and a gift card. I reached out to customer support only to be told that once selected there’s nothing that can be done to remedy the situation. I offered to return all that I was shipped just to get the same cooler that I sent back, it was denied. I understand that when the recall first happened, this would be an acceptable option, but since there is a new hopper m30 I expected a direct replacement. I’m disappointed in the way this interaction was handled, hopefully mine is an isolated incident.
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Roy and Ryan Seiders founded YETI in 2006 based on a deep love for the outdoors and the belief that if something doesn’t work, fix it. And if it doesn’t exist, build it. Since then, we've been designing products that last for generations, get you out into the Wild, and keep you there longer.
The coolers Roy and Ryan grew up with couldn’t meet the demands of serious anglers or last in the relentless Texas heat. So they made their own – designing the legendary Tundra® with enough insulation to keep ice for days and durability to last a lifetime.
We’ve expanded into other products and categories since those first coolers, but our bull-simple approach to design hasn’t changed. Focus on quality. Design for durability. Never cut corners on form or function. It’s the same philosophy we’ve used to make drinkware, soft coolers, chairs, bags, cargo and more. Built for the Wild™ means it’s built to last.
From hog hunts to happy hours and the backcountry to back stage, our products have been embraced by communities and outdoor pros across the world all connected through a single common thread – that the gear you rely on should never let you down.
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