yettel.rs

1.4
1.4 Based on 19 reviews

...

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Oliver B.
Do not use Yettel in Serbia

My advice is that you should not use this company for a Tourist SIM card if you intend to come on several visits to Serbia during the same year. They lock your phone and account with them to its old number and your email address that you may have used several months previously. Lord forbid if you should have forgotten the password you may used several months previously. I asked them to wipe the former account I had held with them previously. They refused to do this because I had forgotten the password I had used. I did not have the old SIM card in my phone. Meanwhile I had spent 700 RSD on a new SIM card and added [via their Yettel App] another 1700 RSD money which I thought I had directed to my new SIM card with them. All the extra money I spent was added to the old SIM card which I had left behind in UK. All I wanted was the credit added to the new SIM card telephone number.The manager in the Yettel shop was completely unhelpful given my situation. She refused to give me my money back. I went to A1 instead.One needs a Serbian SIM and Phone Number to use the buses and trams in Belgrade.

1
Date of experience: Apr 15, 2024

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