I am submitting a formal complaint concerning unauthorized and unlawful billing practices involving a service provider and a third-party company associated with online gaming and gambling services. It has come to my attention that, using the service provider's mobile internet infrastructure, this third-party company has obtained and utilized my mobile phone number without my knowledge or consent, subsequently charging me for services through the service provider's billing system and mobile application. I want to be clear that: I have never knowingly or voluntarily subscribed to any services from this third-party company. I have never entered my phone number on any of their platforms. I have never given consent, confirmation, or authorization for such services. I was not informed by the service provider when, how, or on what legal grounds such consent was supposedly obtained. This represents a serious violation of personal data protection regulations, including GDPR, and highlights a lack of transparency and lawful processing of personal data. As a citizen, I view this situation as a case of fraud and misuse of personal data. If this issue is not resolved immediately, including the cancellation of all related charges and a full refund of any amounts charged, I will pursue legal action and file a formal complaint with the service provider's headquarters, as well as the relevant European regulatory authorities. I expect a written explanation detailing: how and when my phone number was shared, the legal basis for the alleged consent, and why I was not properly notified of this third-party billing arrangement.
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