Yodel are the worst delivery service I've ever had the misfortune to use. Tracking systems fail, no communication, delivery dates ignored. In fact all of their systems seem to be geared to avoiding any assistance to the customer. I've never yet managed to speak to anyone at Yodel - their systems don't allow it. It's so bad I'm going to check with companies first and if they use Yodel they won't be getting my business anymore
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