yodel.co.uk

1.9
1.9 Based on 21 reviews

...

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Emma Carr
Such a terrible company who lie about where parcels are. I sent a return and the tracking shows that

Such a terrible company who lie about where parcels are. I sent a return and the tracking shows that they have the parcel and it hasn't moved for 2 weeks. They are claiming that the parcel has been delivered to the company involved but will not give me a POD and the tracking says it's still with Yodel. I can't get in touch with a person to find out what's happening - the web chat "people" are absolutely useless and keep ending the chat telling me the parcel has been delivered despite the tracking saying it's with them and is "being returned". Useless company who I would never use if I had a choice (obviously as this was a return I didn't have a choice!!).

1
Date of experience: Mar 02, 2026

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