The website promotes a first-time 10% discount, but I couldn't sign up for the newsletter due to cookie settings, which I found out only after emailing them. The yoga clothes I purchased are from a third party, so their quality isn't guaranteed. I returned one of two items and found the return process confusing. Different instructions were provided in various places, and the return form was manual, requiring a product code that wasn't clear. Return postage isn't refunded, which is unusual compared to other sites. I initially received a refund for the wrong item, which was corrected quickly, but I shouldn't have to monitor it closely. The checkout process felt amateurish, as if run by someone with a hobby website. I will seek another option next time.
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