yoox.com

4.5
4.5 Based on 181 reviews

...

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Alicia Cress
I have been a frequent buyer from this company for many years, but recently had a very poorly handle

I have been a frequent buyer from this company for many years, but recently had a very poorly handled situation involving returning items. Their prices are very competitive and products are genuine brands. Unfortunately item listings are marked with Easy returns within 60 days, but this is False!!
I have been trying to make returns that were NOT marked final sale, but company is repeatedly stating that they were marked as final sale. I even sent photos of their listings and purchase receipt which do not state final sales.
I don't know what has happened to this company's business practices, but they are not consumer friendly.
I strongly advocate for consumer protection. This company is obviously not interested in satisfied customers.

1
Date of experience: Feb 19, 2026

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